For anyone looking to start a new vending business with Tubz Brands, there are of course important questions that need to be asked. To help, we have put together a list of some of the more common questions with some straight-forward answers.
Q; How far will I need to travel for my sites?
A: We will initially start from your home postcode and look at a 5 to 10 mile radius to see what there is available. We always work by the first half of the postcode as otherwise the search criteria will be too specific (this includes when we source data). At no point do we dictate an area to you – this is something that we will discuss and agree on together.
Q: What is the typical site for Tubz? Can you give me some examples?
A: Anywhere that there is a good footfall, a Tubz tower has a good chance of performing because vending works on an impulse purchase basis. We will try to give you a cross-section of sites but to give you an idea, Tubz sites range from pubs, social clubs and nightclubs (licensed premises), through to the other end of the scale with places such as shopping centres and leisure centres and anything that comes between. Sites that have a captive market such as office environments are also productive as the towers are meeting a specific need and providing a convenient solution.
Q: How do Tubz Brands find the sites for my Tubz vending towers?
A: Tubz Brands has an IN-HOUSE team of telemarketers and don’t provide site finding services for any other company. Telesales is the most effective way of providing this service and allows us to “cover” a lot more ground than anyone working on foot … and at a fraction of the cost.
Q: What is the 15 point check list that you use to qualify sites?
A: The checklist includes the important questions such as how many customers the site has on a daily average basis, how many staff on shift and on site at any time, whether they sell any similar products, whether they have other vending on the premises, opening hours, whether they have events, where the tower would be placed on the premises and so on.
We also ask some site-specific questions. For example, if it is hotel, how many rooms they have, is there a bar or facilities that are used by the public, what is their average occupancy and so on.
Q: Can I find my own sites for my Tubz towers?
A: You are of course welcome to find your own sites. It’s YOUR business! You are also more than welcome to provide us with a list of suggestions for us to try for you.
Q: Do I own the towers or do they remain your property?
A: ALL of the stock and equipment that you receive in your business package is yours to own and remains your tangible asset. We have no claim over anything that you purchase from us. You are welcome to sell the equipment if you so desire.
Q: What monthly or annual fees are involved?
A: We do not charge any franchise, license or management fees. You simply pay for the stock that you need, when you need it along with future site finding and possible expansion.
Q: What about maintenance & insurance costs?
A: With Tubz towers, there is minimal cost in repairing them. The towers come apart piece by piece so no complicated moving parts are involved. The towers come with a 2 year guarantee covering parts & labour.
We keep a full stock of available parts, the costs of which outside of the guarantee are negligible.
You will need Public Liability Insurance as you will be dealing with the public. We can put you in touch with a recommended company but you are of course welcome to shop around. Speak to one of our account managers for more advice.
Q: Once I have my machines sited by Tubz Brands, does that site then become mine and you cannot site other ‘franchisees’ there?
A: Site protection amongst Tubz operators is something that we take very seriously. So long as you adhere to the terms and conditions of the operator contract, the site is yours for the duration.
We take every step possible to ensure that the site does not already have a tower selling Tubz products and it is a key point in our site-finding checklist.
Q: If I enter into this business and for whatever reason I then decide that I want to leave, can I sell it?
A: Ultimately, it is your business and should you wish to sell or terminate it (or even take it to another area should you wish to move), then you are free to do so but please do consult us first as we can help. We do not charge for this, as some franchise companies might. Tubz Brands can put you in touch with some other operators who would be interested in purchasing your round.
Q: How long after an order is placed do you deliver?
A: Delivery of stock is very reliable. We strive to have orders with our customers the next working day.
Q: If the site under performs why charge for relocation if you have done your research properly?
A: By qualifying the sites, we know they hold the best potential. There are however factors that can affect the sales beyond Tubz’ control. For example, the operator keeping the towers clean, making sure they are stickered-up properly, that they are not left half empty and are serviced regularly, making sure the tower is kept in a good position in the site… to name a few.
Something as simple as a change in management in the site can affect sales but the advantage of Tubz towers is that they’re easy, relatively hassle-free and inexpensive to relocate (consider what it would cost to try to increase business for a shop or retail premises!)
Q: I have a full time job – will this restrict the growth of my business?
A: If you are prepared to be flexible and put in some hours in your spare time, then no. All businesses require extra effort to get started and to make them work so be prepared for that. Most sites are accessible outside of office hours and once the towers are installed, you will be visiting them at most once a week. The Tubz concept is designed to fit around family and work commitments.
Q: How soon can I get started?
A: As soon as you’re ready! We are here to help you make an informed decision and we will be with you every step of the way.
We hope this has helped answer some of your questions and look forward to speaking to you about how a Tubz vending business can benefit you.
